Legal

Contact Us

Effective 17 July 2026 · Questions? Contact us

Support

For help with your account, purchases, courses, or projects, email support@example.com. We respond within 1 business day.

Refunds and billing

Refund requests are made from Orders → Request refund in your dashboard (see the refund policy for eligibility). For billing questions or invoice corrections, email support@example.com with your order ID.

Grievance officer

Complaints under the Information Technology Act, the Consumer Protection (E-Commerce) Rules, or the DPDP Act, 2023 — including content takedown and data-rights requests — may be addressed to the Grievance Officer at grievance@example.com. We acknowledge within 48 hours.

Registered office

elluminar (entity name pending incorporation details)
Registered address pending — update before launch (issue #37)

Creators, mentors, and partnerships

Want to publish courses, mentor projects, or hire from our verified talent pool? Email support@example.com with the subject “Creator”, “Mentor”, or “Hiring partner”.